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  • Writer's pictureSummer S. Li

Developing a needs assessment tool

Before the needs assessment, consisting of an initial diagnosis of the potential and identification of potential challenges and an assessment of the required adaptions for agile sprints, could begin we needed to develop a comprehensive yet practical tool that could facilitate our collection of qualitative data (personal and organizational reflections by the social enterprises) and guide our quantitative analysis.

To come up with an exhaustive and comprehensive first list, we included (top-down) questions common to assessments of (social) enterprises and the Flame Analysis framework, and (bottom-up) questions that arose out of the materials and the conversations we had already had with the social enterprises. The Flame Analysis framework (illustrated below) is a tool IMAGO uses to facilitate a progressive dialogic exploration of key aspects of an organization allowing one to determine the alignment between organizational actions and values.





After developing a first version of the tool (an Excel workbook), we continued polishing it in an iterative process (over 10 versions were saved over the course of ~2 weeks) together with the SEWA team: consolidating it, adding questions to it, restructuring it, cleaning it, rewording questions, prioritizing questions for certain audiences, and translating the questions to Hindi and including SEWA-isms.





This exercise allowed us to put quite a lot of our prior experience and academic lessons to use as we drew on business knowledge, knowledge on metrics on female empowerment, and theory on interview design.

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